Returns & Exchanges Policy

🔁 Returns & Exchanges Policy

🛍️ Thank you for shopping with us!

We want to ensure you're completely satisfied with your purchase. If the item doesn't fit or meet your expectations, we're happy to assist with a return or exchange.

  • Timeframe: 30 days from delivery
  • Condition: Unworn, unwashed, with original tags and packaging
  • ⚠️ FINAL SALE items: Products priced at $29.99 are marked as FINAL SALE and cannot be returned, refunded, exchanged, or covered under warranty
  1. Prepare: Ensure item is unused with all tags attached
  2. Include note: Name, order number, and whether you want a refund or exchange
  3. Ship to:
    Ann Chery Fajas USA Inc.
    3550 NW 115th Ave
    Doral, FL 33178
  • Inspection: We'll review your return and notify you of approval
  • Timeline: Refunds issued to original payment method within 3–7 business days after approval

Available for different size or color of the same item only. Different products or models cannot be exchanged.

  • Return shipping: Paid by the customer.
  • Original shipping: Not refundable.
  • Free return shipping only applies to incorrect or defective items.

Processed within 5–21 business days after we receive your item.

We're here to assist you!

  • Timeframe: 30 days from delivery
  • Condition: Unworn with tags attached
  • Exchanges: Size or color only
  • Shipping: Customer pays; original shipping non-refundable
  • Timeline: 5–21 business days
  • Exclusions: $29.99 FINAL SALE items